國際經驗和國內實踐證明，推進家庭醫生簽約服務是保障和維護群眾健康的重要途徑，是方便群眾看病就醫的重要舉措，通過為群眾提供長期簽約式服務，有利于轉變醫療衛生服務模式，讓群眾擁有健康守門人，不斷提高群眾健康水平。

　　International experience and domestic practice have proven that promoting family doctor contract services is an important way to ensure and maintain public health, and an important measure to facilitate medical treatment for the public. By providing long-term contract based services for the public, it is conducive to transforming the medical and health service model, allowing the public to have health gatekeepers, and continuously improving their health level.

　　然而，家庭醫生簽約服務在我國尚處于發展階段，存在著諸多的困難和問題。總的來說，目前仍存在三大“短板”，即簽約不實、承擔不了、沒有利益。具體表現為：簽約服務內容不實，服務內涵不明確；基層家庭醫生人數不夠、能力不強、作用不突出；利益機制不完善，難以推動向健康為中心的轉型。

　　However, family doctor contract services are still in the development stage in China, and there are many difficulties and problems. Overall, there are still three major "shortcomings" at present, namely false signing, inability to bear responsibilities, and lack of benefits. Specifically, the contracted service content is untrue and the service connotation is not clear; The number of grassroots family doctors is insufficient, their abilities are weak, and their roles are not prominent; The imperfect interest mechanism makes it difficult to promote the transformation towards a health centered approach.

　　在國家衛健委衛生發展研究中心衛生服務體系研究部研究員黃二丹看來，此次《指導意見》的發布，正是對上述問題的回應及補充。《指導意見》進一步明確了家庭醫生簽約服務的總體發展思路，重點是要通過擴充家庭醫生隊伍，增加服務供給，豐富服務內涵，在保證有效履約基礎上逐步擴大服務覆蓋面，讓更廣大群眾受益。

　　In the view of Huang Erdan, a researcher at the Health Service System Research Department of the Health Development Research Center of the National Health Commission, the release of the "Guiding Opinions" is a response and supplement to the above-mentioned issues. The Guiding Opinions further clarify the overall development strategy of family doctor contract services, with a focus on expanding the family doctor team, increasing service supply, enriching service content, gradually expanding service coverage on the basis of ensuring effective performance, and benefiting a wider range of people.

　　作為基層衛生健康數字賦能領域的實踐者和領跑者，易享團隊自2016年起就聚焦于我國家庭醫生簽約服務模式的研究，以強化基層衛生機構服務質量，促進居民健康管理水平為目標，多年來積累了豐富的技術科研成果和項目實操經驗。

　　As practitioners and leaders in the field of digital empowerment of grassroots health, the Yixiang team has been focusing on the research of the family doctor contract service model in China since 2016, with the goal of strengthening the service quality of grassroots health institutions and promoting residents' health management level. Over the years, they have accumulated rich technical research achievements and project practical experience.

　　▲除了標準化的軟硬件產品，易享的售后及培訓服務也受到大家的交口稱贊，不但提供“1+N”的操作培訓，還有1V1的專屬7*24小時客服在線服務，保證每一位基層家醫會用、喜歡用、一直用。

　　In addition to standardized software and hardware products, Easyshare's after-sales and training services have also been praised by everyone. Not only does it provide "1+N" operation training, but it also has 1V1 exclusive 7 * 24-hour customer service online, ensuring that every grassroots family doctor knows how to use, likes to use, and always uses it.

　　“家簽工作站”是易享面向基層推出的第一款標準數字化家庭醫生服務解決方案類產品，上市多年來深受各級各地衛健主管部門以及基層醫務工作者的一致好評。工作站采用數字硬件集成操作系統的智能一體化方案，適用于家庭醫生針對轄區居民開展規范化、全周期的各類健康服務場景。

　　The "Home Signature Workstation" is the first standard digital family doctor service solution product launched by Easyshare for grassroots level. It has been highly praised by health authorities and grassroots medical workers at all levels and places for many years since its launch. The workstation adopts an intelligent integrated solution of digital hardware integrated operating system, which is suitable for family doctors to carry out standardized and full cycle health service scenarios for residents in their jurisdiction.

　　▲智慧工作站可幫助家庭醫生輕松完成簽約建檔等一系列數據處理工作，操作自動化、無紙化，實現“增效降本”第一步

　　Smart workstations can help family doctors easily complete a series of data processing tasks such as contract signing and filing, with automated and paperless operations, achieving the first step of "increasing efficiency and reducing costs"

　　▲除了通用的簽約隨訪、統計查詢功能外，易享還開發了重點人群管理、多結構多層級管理以及智能工作提醒等功能，做到簽而有約、精準服務，實現高質量發展這一終極目標。

　　In addition to the general contract follow-up and statistical query functions, Yixiang has also developed key population management, multi structure and multi-level management, and intelligent work reminders to achieve the ultimate goal of high-quality development by providing precise services with signed contracts.

　　▲工作站操作系統支持“網絡離線”模式，家醫下鄉履約從此擺脫網絡環境的限制，進一步擴展基礎業務服務半徑。

　　The workstation operating system supports the "network offline" mode, freeing home doctors from the limitations of the network environment and further expanding the radius of basic business services.

　　成立多年來，易享團隊正是靠著過硬的技術實力和真誠的服務理念，贏得了越來越多地區的衛健主管部門、基層醫務工作者以及老百姓的一致認可。始終秉持著務實、開放、極致的企業精神，不斷優化和引進以數據驅動為核心的跨學科成果，協助廣大基層衛生機構將健康惠民、公衛普惠等一系列政策服務做實、做優。

　　Over the years since its establishment, the Yixiang team has gained unanimous recognition from health authorities, grassroots medical workers, and ordinary people in more and more regions thanks to its excellent technical strength and sincere service philosophy. Always adhering to the pragmatic, open, and ultimate corporate spirit, continuously optimizing and introducing interdisciplinary achievements with data-driven as the core, assisting grassroots health institutions in implementing and optimizing a series of policy services such as health for the people and public health for all.

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